10 Big Trends for the Future

July 29, 2010 at 11:00 am | Posted in Software Product Development, Trends | 5 Comments
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Entrepreneurs are always asking themselves, “what could the world look like if…” Here’s some of the things we’ve been pondering – we left out the ones about what we’re going to eat for lunch and what style of kung fu is the most bodacious.

1. Facebook Will Become the World’s Biggest Country- The social networking/web/media category (not just sites like Facebook, Twitter, and others) started out as “fringey” – but those days are long behind us.  Social Media has gone from being what’s cutting edge in the world of technology to being decidedly mainstream – which is a good thing for companies working in this space, in one way or the other.  Whether liking, friending, following (when will we see “Stalk Me” as a part of the social media lexicon?), social networks and media are becoming a fact of how we communicate with each other. One consequence is that social media will get an opportunity to hone in on the things people truly want out of a ubiquitous virtual social network.  The next big thing on the horizon? Virtual worlds may just be a good bet – but certainly a convergence of social media, traditional cinema and entertainment, and 3-D animation is heating up. Still have your Second Life island?

2. Huge Bandwidth & Ubiquitous Connectivity Will Make Mobile Computing Mainstream – In the next few years, increased demand and competition are going to bring a new level of bandwidth at lower costs to the table (building on all the progress of the last 10 years), better supporting our insatiable appetite for computing everywhere.  Between mobile providers, cable companies, phone companies, coffee companies, and search companies, everyone has been getting into the game of providing bandwidth and connectivity.  Not only will this trend continue to lower the costs for businesses and consumers, it will increase our dependence and expectation of ubiquitous computing, bringing higher volumes of users around the world.  And in the short term, it may just mean that we spend more time looking at a screen than a face when we hang out with people for coffee.

3. Really New Web Interfaces Will Emerge – Gesture has been the talk of the town for a while now, but it still depends quite a bit on a paradigm that’s been around for a while.  One of our most dependable forms of command – voice – has been waiting in the wings for a while to be incorporated into mainstream technology.  Automated Speech Recognition and Text-To-Speech technologies, coupled with high quality, noise-cancelling and sound isolating peripherals will give us a new, safer way to compute on the go.

4. Text, Email, Voicemail, and Application Messages Will Become One – Let’s face it, you’re just one person, even if you have 10 email accounts, two cellphones, a Skype account, and a Facebook account.  Let’s get it together, people. As we are deluged with more contact, this issue will become increasingly important.

5. Form Factor Evolution Will Pick Up Speed - Now that the smartphone, netbook and tablet have truly added themselves to the array of form factors available to consumers (not just laptops, desktops), evolution and perfection of a new series of archetypes will unfold. Embedded Computing and Sensors will change the way we think about form factor.

6. Rationalization of Social Networking/Applications Will Increase - Some tools won’t make it, some will be subsumed into larger organizations.  Either way, the amount of web applications and information available to us right now is more than enough to get our heads around.  On top of the sheer number of tools available, many have very similar functions. Expect to see more integration, a focus on a more common user interface – a trend that has been growing in importance in the corporate space (EAI, SSO) and got started in the consumer space will continue.

7. Ubiquity of High Quality Content Tools Will Redefine Our Lifestyle - With amazing content authoring tools now available in our pockets, we expect to see not only fewer bulky briefcases and more smartphones, but another surge in user generated content.  Will these tools produce tangible benefits or just distraction?  Only time will tell.

8. Collaboration Will Replace Crowdsourcing/Outsourcing/Offshoring – Connection by the power of the wire has smashed geographic boundaries and made the world smaller, giving firms and individuals access to a crowd that is larger and more diverse than ever.  Crowds can form based on a shared interest, commonality, etc.  But now, with the conduit and the crowd (or virtual teams) in place, how collaboration happens is going to take center stage.

9. Focus on Creating Data Will Be Replaced with Focus on Understanding and Using Data – Simply based on the fact that we as a society generate massive and growing amounts of data yearly, we know that we greatly improved the infrastructure necessary to capture and store huge amounts of data from across the globe. But now that we have it, and we can get it, what do we do with it? Should we collect some data at all? Should we analyze it or simply store it?  Connection between the data itself and actionable intelligence about what our data means is still in the works.  This will be a major focus for the future: the idea of connecting the dots versus collecting the dots.

10. Privacy and Public Safety Debates Will Heat Up – Unfettered access and open information sharing can be great, and has been important to the growth and success of the internet, but it has darker sides. Putting personal information out on the web, means you no longer have to be a public figure in order to be the victim of defamation or invasion of privacy.  In the electronic world, the only surviving statute of the now-defunct Communications Decency Act (CDA), Section 230 holds that the distributors of the speech can never be publishers, thus, not liable for lawsuit against them when there are anonymous defamatory speeches unless they have been notified of the problem.  Although it is possible to ask the court to subpoena the host site to give up the IP address of the publisher, that seldom happens.  Invasion of privacy is a very serious issue, and the spectrum of the issue is expanding due to people having the resource to reach out to vast quantity of people in a short amount of time.  One mistake, one inadvertent click of the mouse could mean spreading even your most personal information to the general public; worse, what you think is unimportant (checking into Foursquare at a certain time on a certain day) could mean that those with malicious intent can more easily target you for crime.  In the end, even criminals can connect the “dots” in an open computing world.

HTML5, Microsoft, Apple and Flash

May 3, 2010 at 12:30 pm | Posted in Software Product Development, Trends | Leave a Comment
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A nice ZDnet article on the brouhaha over video codecs which will or won’t be supported by Microsoft and Apple. Specifically discusses the advantages of H.264, and dissects some of the confusion over whether Flash will be blocked, what will happen to Silverlight, and whether Ogg Theora will be supported.

Stats on Browser Market Share

May 3, 2010 at 9:20 am | Posted in Entrepreneurship, Mobile Computing, Software Product Development | Leave a Comment
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Which browsers do I need to worry about/design for?

It’s a common question – here’s a useful wiki.  Stats for March 2010 on browser usage.

Why Should I Build An iPhone App? Interesting Statistics.

April 14, 2010 at 11:00 am | Posted in Mobile Computing, Software Product Development | Leave a Comment
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Link to NPR Story

After the iPad release last week, NPR ran an interesting story this week about iPhone/iPad/iPod Touch apps, the market, and some interesting statistics for developers.  First, a note on the overall market – it is big, and expanding.

“Three years ago the industry barely existed. But recent studies suggest the app economy is growing rapidly and could top $20 billion — the amount Americans spend on children’s clothing — in just a couple of years.”

From the developer quoted in the story and the author, interesting footnotes to that big market – although the market is huge and there is money to be made, free apps are just part of tapping into the market.

“I think every developer will tell you — you’ll get 10 to 15 times more downloads for free than if it costs money,” Anderson explains…Roughly 80 percent of all apps are free.  Many of the rest cost just 99 cents…Developers typically get 70 cents of every dollar spent to download their app.

A couple footnotes to this article – evidence from hearing people’s reactions when they’ve used the iPad is that it will probably be more successful than it’s naysayers would like to believe.  The reactions usually involve “You know, I wasn’t interested in the iPad…until I picked it up” and “Now that I’m using it, you know what would be great for this iPad? [insert awesome idea here].” It is highly likely that a highly usable device like this will have a very different impact than one of the old “tablet” PCs, which were really just a PC you could write on.  Our discussions with those who’ve experienced the iPad are consistent with Apple’s vision of really redesigning the experience of this form factor.

A second footnote, from a software development perspective, is that it will be interesting to see the overall impact on the application development space, not to mention the architecture of device (PC, mobile computer, smartphone) in terms of software.  Going small has distinct advantages – but it also will take some time to see how this shakes out.

I recently downloaded a “print driver” for the iPhone, which at least HP and Epson provide.  These apps can print pictures, but not anything else – so we’re back to installing drivers?  We think it is likely that the world of apps will see some cannibalization = that apps may either be acquired for inclusion on the standard image for the device, or that Apple (and others) will slowly develop OS features that render some of these obsolete.

Abusing the H1B Visa and Global Labor Market Trends

March 29, 2010 at 8:00 pm | Posted in Software Product Development, Trends | Leave a Comment
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Article courtesy eWeek

In the last few weeks, eWeek has reported on a number of H1B abuse cases – some pretty flagrant and outrageous cases of foreign workers being brought to the US and being bullied into wages and contracts that violate the intent of our labor law.  These kinds of abuses are damaging to the foreign workers, to local workers, and in the end, even to the businesses who’ve perpetrated them.

Flouting the law and under-cutting prevailing wage rates obviously hurts the worker in question.  But it also hurts the US workers as well – by undercutting their wages, and driving them down.  Our law protects against prevailing wage abuses for just that reason.  There’s an obvious legal impact to the businesses who’ve broken the law as well – but damage is also done to their industry – first by damaging the reputation of the industry, which is increasingly using a global workforce, and second, by disconnecting prices in the industry from actual costs in the minds of their customers.

But in an age where using offshore workers has a simultaneously good and bad reputation, practices like this just serve to further damage the reputations of firms who use foreign workers.  The really galling aspect of this issue may come down to the fact that it undercuts a trend which is going to continue to define our future – globalization:

1. The labor force is becoming increasingly global – this kind of abuse hampers that process in the short term, and fosters distrust in the global labor market, which interferes with the labor supply for others in the market.

2. Because the labor force is globalizing (and is unlikely to stop), the arbitrage opportunity that exists now will not exist forever – increasingly global workers will look to prevailing wages outside of their immediate local areas.  This abuse looks even poorer in that light – trying to get while the getting is good.  The focus of offshoring to save money will probably turn into one of offshoring to source the best talent.  Abusive practices will hamper firms from getting the best talent at minimum.

3. These visas came out of a limited pool that is often quickly exhausted, so they came at the price of other, more honest firms getting these visas.

The world of technical and scientific jobs is coming up on a period of change which is going to affect economies and policies in countries around the globe – as impediments to cross-border collaboration continue to drop, and wage rates across the world become more transparent, the system for protecting the workers rights, and creating a system of trust is going to improve.

How Many Library of Congresses Worth of Data Per Hour?

March 14, 2010 at 4:00 pm | Posted in Entrepreneurship, Software Product Development, Trends | Leave a Comment
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The data we can and do produce is accelerating at an astounding rate.  WalMart processes 167 Libraries of Congress worth of data per hour.  No longer are we thinking about terabyte or even petabyte storage.  For the biggest players in the data space, they are operating in a space far beyond that.

Cisco announced yesterday that it would feed our never-ending data-creating and consuming habits with a faster internet, at least some time in the future. Core IP routing functionality which will hum along at 322 terabytes of data, a measly one LOC (Library of Congress).

There’s room for should in what we process and store, however.  Is “Are you watching the Oscars?” really storage worthy data, regardless of context?  Is my 100th username and password combination really storage worthy (or for that matter even processing worthy).

Perhaps not. “The data-centered economy is just nascent,” admits Mr Mundie of Microsoft. “You can see the outlines of it, but the technical, infrastructural and even business-model implications are not well understood right now.” (The Economist, “Data, Data, Everywhere” March 5, 2010)  (have to love the ST Coleridge reference…)

Paperless Planes

March 12, 2010 at 4:00 pm | Posted in Gadgets, Mobile Computing, Software Product Development | Leave a Comment
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Mobile computing seems like a straightforward proposition – increased access to the Internet regardless of location opens possibilities for greater innovation.  A recent trip to the airport gave me an opportunity to reflect on the “state of the union,” at least in terms of traveling.

Most people are now quite familiar with checking in on line, and using airline sites to check flight status, sign up for a frequent flyer account, etc.  In fact, most people are familiar with services like United’s EasyUpdate, and other services which will notify you about your flight status as changes occur.

But it doesn’t take long for the boundaries to become clear. Should drivers have unfettered access to watch YouTube videos while driving, or to email/text to friends/colleagues (yes, the emails don’t stop, even when you are driving)? Should texting, calls or web browsing be allowed to interrupt our normal undivided attention during conversations? OK, I’m kidding about that last one.   Clearly, there should be some boundaries, for our own saftey, and our own good.  I recently went to a networking session where everyone was staring at their computer, chatting through a popular communication channel, and rarely interacted.  Left to our own devices, we might never realize the people we want to meet are right next to us.

But back to the trip: when I checked in for my flight, I was offered the option of “Mobile Boarding Pass” – instead of using toner and paper (and my attention to remember where I put it), I received a link to my boarding pass via my mobile phone.  Knowing I was going to avoid checking anything (now that you

courtesy the Chicago Tribune

Mobile Boarding Pass

pay a hefty price to do so), I could skip immediately to the security line.  Although it didn’t save much time, the airline saved a few extra minutes of kiosk or CSR time.  As I passed those kiosks (slowly in the TSA’s fun walk), I had a chance to think back to the days when paper tickets were required (sometimes lost or left at the hotel accidentally), and the lines for check in were often gut-wrenchingly horrible.  Not so now – the airlines industry’s disintermediation campaign has transformed it in many ways.

At the boarding area, the normally mind-numbing wait was made shorter by checking email, listening to music, or even reading a newspaper.  That’s a big innovation in my book, as is the ability to take a movie or TV show on the plane with you; it wasn’t so long ago that a common travel question people would ask was “Did you get a movie on your flight?”  Usually followed with a “Aww.  Too bad.”  Not so any longer – and what’s more, recently, as opposed to being stuck if you forgot to buy a movie before the flight, more options for inflight wifi are popping up.

For me, this was the first flight on this carrier on which WiFi was offered; even more interestingly, the company offering the service, GoGo, had a representative (very friendly) at the gate, eyeing likely users and handing out flyers.  Tip of the hat to them – the right use of the human touch can

make the difference between getting some0ne’s attention, or not.

Not too crazy about them adopting the hotel model of pricing – $10 per flight is pretty steep.  But as with most things, hopefully adoption, innovation, and competition will drive prices down.   Of course, for a frequent flier, $30 in a month might amount to a couple bucks a flight.

There’s still a certain amount of discomfort that goes with having 100 or so people potentially looking over your shoulder while you work, but most people seem to have adjusted to this idea (after all, there’s nothing stopping you turning right around and glancing when you pass them…).

There’s no doubt that mobile computing, like Rodney Dangerfield in Caddyshack, is going to push into lots of places it wasn’t welcome even just a short time ago.

And while mostly it will be for the good, two things are clear – there’s more change around the corner (companies trying to seek new revenue streams, like GoGo, and others trying to reduce cost, like the airlines, will ensure that) and there are many, many issues still to work out.  Can the pilot read my tweets about the turbulence while he’s flying?

RunKeeper – An Interesting iPhone app/Social Media experiment/Web App

March 10, 2010 at 4:00 pm | Posted in Gadgets, Mobile Computing, Software Product Development | Leave a Comment
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In the world of software products, these days lots of ideas get thrown at the wall.  Most have some element that seems compelling, and really works, but the other elements don’t really capture the need of the user.

RunKeeper is an example of an idea that, by contrast, seems to fire on all cylinders.  Caveat emptor: I’m a runner off and on (I’m training for a race now, but wasn’t a month ago) and my needs may not be reflective of every runner’s.  Still, I think I’m close enough to the target.

RunKeeper allows athletes (from snowboarders to runners) map their routes, and keep their workout history.  So if you are tracking your average mile time or want to get an accurate distance for how long you’ve run, RunKeeper does it for you.  Their iPhone app is the means of tracking your activity – you start and stop activities at the right times, then upload them to runkeeper.com.  Through the site, athletes can set their profiles to post activities to their social media accounts, like Facebook, so their friends can see those activities and shame/congratulate them on their stats.

The elements that RunKeeper has really gotten right are:

  1. Focus the iPhone app on the required mobile functionality.  The iPhone app is like a dashboard for your run – RunKeeper hasn’t tried to jam a bunch of useless functionality into the application.
  2. Allow the iPhone, web app, or messaging to be access points for the whole experience.  You can download the iPhone app and create an account for the web app simply, and get started using the app and tracking in under 5 minutes.
  3. Use Social Media with an end in mind.  Their is so much clutter in the worlds of Twitter, Facebook, et al, that just using Social Media for its own sake makes little sense anymore.  RunKeeper specifically introduces social media because they have a targeted audience (your running buddies) and a specific end in mind (introducing a competitive aspect to training, which often has to be a solo gig).
  4. Start out with a free account to introduce users to your features; bank on serious users by adding pay reports, premium account levels, etc.

An interesting application for runners, and for product developers alike.

What is Google Throwing at the Wall?

February 27, 2010 at 6:38 am | Posted in Software Product Development, Trends | Leave a Comment
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A recent eWeek article briefly discusses Google’s acquisition of Aardvark social search – but more interestingly continues with a slideshow on what Google Lab’s is brewing up.  Google is throwing lots at the wall – what will stick?

trendwatching 2010 – FunctionALL

February 12, 2010 at 2:23 pm | Posted in Software Product Development, Trends | Leave a Comment
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The folks at trendwatching have another interesting theme for us, and take on the gestalt of the hour.  FUNCTIONALL, their term for it, “captures the phenomenon of simple, small and/or cheap products and services designed for low(er)-income consumers in emerging markets, with cross-over appeal to consumers in mature consumer societies.”

It’s an interesting lens through which to look at the global recession and its aftermath – and how companies are adjusting.

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